For ALL maintenance work orders during regular business hours Monday-Thursday 7:00AM-6:00PM, PLEASE CALL THE WORK ORDER CLERK at (919) 735-4080. If you are directed to the voicemail please leave your name, unit address, telephone number, and a description of your maintenance issue and your request will be processed. Property Managers and Maintenance Staff cannot take work orders.
All non-emergency work orders are processed in the order that they are received. Allow 3 business days for maintenance to assess your work order.
After-hour maintenance work orders only apply for emergency maintenance (see guideline below). For emergency maintenance work orders between the hours of 6:00PM-7:00AM, Monday-Thursday and anytime the administrative/management offices are closed, please call the emergency maintenance line at your community:
• Fairview: (919) 920-4181
• Lincoln: (919) 920-4775
• Elmwood, Little Washington, Woodcrest: (919) 252-8927
• West Haven: (919) 252-8948